Privacy Policy
Effective April 13, 2026 · Last updated April 13, 2026
Your privacy at a glance
- • We collect only what we need to quote and perform your project.
- • We do not sell your personal information, do not share it for targeted advertising, and do not use it for profiling.
- • We use strictly-necessary cookies only (no ad or tracking cookies).
- • We honor Global Privacy Control and “Do Not Track” signals.
- • You can ask us to access, correct, or delete your information at any time at Construction@espinoza-chavez.com.
- • Texas residents have rights under the TDPSA. California residents have rights under the CCPA/CPRA. We honor both for all U.S. residents.
1. Scope of this policy
This Privacy Policy explains how Espinoza Chavez Construction LLC(“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information of visitors to www.ec-construction.com (the “Site”) and customers and prospective customers of our construction services. It applies to all U.S. residents, including residents of Texas and California. We are the controller / business responsible for the personal information covered by this policy.
2. Information we collect
A. Information you give us.
- Name
- Phone number
- Email address (if provided)
- Service category you are interested in
- Preferred contact method (call, text, or email)
- Project details and any other content you include in your message
- Property address and project-related details you share during the quote or job
B. Information we collect automatically.
- IP address
- Coarse location (city, region, country) inferred from your IP — we do not collect precise GPS geolocation
- Browser type, operating system, and device type (user-agent)
- Referring URL, pages viewed, and time spent on pages
- Date, time, and outcome of form submissions
C. Sensitive personal information.We do not ask for, and we do not intentionally collect, “sensitive personal information” as defined by the CCPA/CPRA (such as Social Security number, driver’s license number, financial account credentials, precise geolocation, race, religion, union membership, genetic or biometric data, health information, or the contents of your mail, email, or messages to third parties). Please do not submit this type of information through our forms.
3. Sources of information
- Directly from you — through our Site forms, phone calls, text messages, and emails.
- Automatically from your device — through standard server logs and our first-party analytics.
- From service providers — our hosting, email, and DNS providers generate request logs on our behalf.
- From public records — occasionally, property records to verify a job site or address accuracy.
- From referrals — when a past customer, realtor, or partner refers you and shares contact information so we can reach out.
4. CCPA categories (notice at collection)
The table below lists the categories of personal information we collect, as defined in California Civil Code §1798.140, the business purposes for each, and the categories of recipients with whom we disclose the information. We have not sold or shared any of these categories for cross-context behavioral advertising in the preceding 12 months, and we do not intend to.
| CCPA category | Examples we collect | Business purpose | Disclosed to |
|---|---|---|---|
| A. Identifiers | Name, phone, email, IP address | Respond to inquiries, schedule work, communicate about your project | Hosting, email, and storage providers (Section 7) |
| B. Customer records (Cal. Civ. Code §1798.80) | Name, phone, email, project address | Invoicing, warranty, tax, and legal recordkeeping | Accountants, storage provider |
| F. Internet or network activity | Browser type, pages viewed, referring URL | Site analytics, security, debugging | Hosting provider |
| G. Geolocation (non-precise) | City/region/country inferred from IP | Understand where site visitors come from; we do not collect precise GPS | IP-lookup provider |
| K. Inferences (limited) | Service you are likely interested in, based on the form you submitted | Route your inquiry to the right tradesperson | None — used internally only |
We do not collect categories C, D, E, H, I, or J (characteristics protected under state/federal law, commercial purchase/use history, biometric information, audio/electronic/visual/similar, professional or employment information, or education information) from site visitors.
5. How we use information
- Respond to your inquiry and provide a quote or estimate
- Schedule, perform, and invoice the services you request
- Follow up about your project, warranty, or ongoing work
- Keep records for tax, warranty, accounting, and legal obligations
- Operate, maintain, secure, and improve the Site
- Detect and prevent spam, fraud, and abuse (e.g., rate-limiting, honeypots)
- Comply with applicable laws and enforce our rights
We do not use your information for targeted advertising, profiling in furtherance of decisions that produce legal or similarly significant effects, or the sale of personal information.
6. Legal bases for processing
Where state privacy laws (TDPSA, CCPA/CPRA, and similar) or other applicable law require a legal basis, we rely on:
- Performance of a contract — to respond to your quote request and perform the services you hire us for.
- Legitimate interests — to secure the Site, prevent fraud, measure site performance, and keep business records, where these interests are not overridden by your rights.
- Legal obligations — to keep records for tax, warranty, and regulatory reasons.
- Consent — where specifically required (for example, for marketing text messages you opt into).
8. No sale, no sharing for targeted advertising
We do not sell personal information for money or other valuable consideration, and we do notshare personal information for “cross-context behavioral advertising” as those terms are defined under the CCPA/CPRA, TDPSA, and similar state laws. We have not done so in the preceding 12 months, and we do not intend to. Because we do not engage in these practices, we have no “Do Not Sell or Share My Personal Information” link to provide, but you may still exercise your opt-out right at any time by contacting us.
10. How long we keep information
We retain personal information only as long as necessary for the purposes described above. Specific retention periods:
| Data | Retention |
|---|---|
| Contact form submissions that did not become a project | Up to 2 years, then deleted |
| Customer records for completed projects | 7 years (tax / warranty / statute of limitations) |
| Server request logs | Up to 30 days |
| First-party analytics | Up to 12 months, aggregated thereafter |
| Administrative session cookies | 7 days |
When a retention period ends, we delete or de-identify the information unless a longer period is required by law or to establish, exercise, or defend legal claims.
11. Security
We maintain administrative, technical, and physical safeguards designed to protect your information, including HTTPS/TLS encryption in transit, access controls on admin systems, salted and hashed credentials, rate limiting, honeypot-based spam protection, least-privilege API keys, and regular dependency updates. No system is perfectly secure; we cannot guarantee that your information will be free from unauthorized access.
12. Your rights and how to exercise them
Depending on where you live, you may have the following rights. We extend these rights to all U.S. residents regardless of state of residence:
- Right to know / access — what personal information we hold about you, the categories, sources, purposes, and recipients.
- Right to a copy (portability) — in a portable, machine-readable format where feasible.
- Right to correct inaccurate personal information.
- Right to delete personal information we no longer need to keep.
- Right to opt out of the sale or sharing of personal information and of targeted advertising (we do not engage in any of these).
- Right to opt out of profiling in furtherance of decisions with legal or similarly significant effects (we do not perform such profiling).
- Right to limit the use of sensitive personal information (we do not collect it).
- Right to non-discrimination for exercising any of these rights.
How to submit a request. Email Construction@espinoza-chavez.com with the subject line “Privacy Request,” or call (469) 347-9459. Include the name, phone number, and email we would have on file so we can locate your records.
Verification. To protect your information, we verify your identity before responding by matching the contact details you provide against the information already in our records. If we cannot verify you with reasonable certainty, we may request additional information or, for sensitive requests, a signed declaration under penalty of perjury.
Authorized agents. You may designate an authorized agent to submit a request on your behalf. The agent must provide proof of your written permission and we will still verify your identity directly.
Timing. We respond within 45 days of receiving a verifiable request, with a one-time 45-day extension where reasonably necessary. There is no fee for a first request in a 12-month period.
13. Appeals
If we deny a privacy request, you may appeal by replying to our denial within 30 days. We will respond within 60 days with the result and, if we still deny the request, an explanation. Texas residents may then contact the Texas Attorney General at oag.texas.gov. California residents may contact the California Privacy Protection Agency at cppa.ca.gov or the California Attorney General at oag.ca.gov.
14. Children
The Site is not directed to children. We do not knowingly collect personal information from children under 13 (in line with the Children’s Online Privacy Protection Act) and we do not knowingly sell or share personal information of anyone under 16. If you believe a child has provided personal information to us, please contact us and we will delete it.
15. Calls and text messages (TCPA)
When you submit a form, call us, or text us, you expressly consent to be contacted by Espinoza Chavez Construction LLC by phone, text message, and email (including autodialed or prerecorded messages where permitted by law) at the number and email address you provide, regarding your project, quote, or service. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out or HELP for help. You may also ask us by phone or email to stop contacting you at any time.
16. Email (CAN-SPAM)
Any marketing email we send will include clear sender information and a one-click unsubscribe link. Transactional emails (for example, a reply to your quote request) do not contain an unsubscribe link because they are necessary to perform the service you asked for. Our mailing address for CAN-SPAM purposes is provided on request at Construction@espinoza-chavez.com.
17. International transfers
We operate in the United States, and our service providers primarily store data in the United States. If you access the Site from outside the United States, your information will be transferred to and processed in the United States. Laws in the U.S. may differ from those in your country.
18. Global Privacy Control and Do Not Track
Because we do not engage in cross-site tracking, the sale of personal information, or targeted advertising, we treat all visitors the same regardless of Global Privacy Control (GPC) or Do Not Track (DNT) signals sent by your browser. If we ever add features that do require these signals to take effect, we will honor them.
19. Automated decision-making
We do not use automated decision-making or profiling that produces legal or similarly significant effects on you. Quotes, scheduling, and customer-service decisions are made by humans.
20. California “Shine the Light”
California Civil Code §1798.83 allows California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not make such disclosures. To confirm, email Construction@espinoza-chavez.com.
21. Accessibility
We strive to make this policy accessible. If you need it in an alternative format, contact us at Construction@espinoza-chavez.com or (469) 347-9459.
22. Security incident notification
In the event of a security incident involving your personal information, we will notify affected individuals and, where required, regulators as soon as reasonably practicable and in accordance with applicable law, including Texas Business & Commerce Code §521.053 and California Civil Code §1798.82.
23. Changes to this policy
We may update this policy from time to time. When we do, we will update the “Last updated” date at the top. Material changes will be announced on the Site at least 30 days before they take effect, and, where required by law, we will seek your consent before applying them to previously collected information.
24. Contact us
If you have questions, concerns, or a privacy request, contact us:
- Espinoza Chavez Construction LLC
- Attn: Privacy
- Email: Construction@espinoza-chavez.com
- Phone: (469) 347-9459
- Service area: Dallas–Fort Worth, Texas